Products

FAQ

How do I file a shipping issue for my lost, damaged, or stolen order?

If you insured your order with Route Protect at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. You can also file a shipping issue here: https://claims.route.com/.

How much Borax should I add?

Mix 1/2 tsp Borax into 1 cup of warm water and mix until dissolved. Add 1/8 tsp to your slime and mix thoroughly before adding more.

I’m unhappy with my order. What do I do?

Please email bluberryslimeco@gmail.com with a picture or video of the slime no later than 7 days from when the package was marked delivered. After the 7 days, we can no longer assist. 

Can I return or exchange my order?

We don’t accept return, exchanges or refund. All products are final sale.